We've hired every member of our staff very carefully and all our professionals are thoughtful and respectful. In addition, every sales, service, parts and financing professional is dedicated to his or her coworkers, to excellence in daily tasks and to the Hernando customers who walk through our doors. We are a new Toyota dealer near Southaven MS that creates a pressure-free environment to make our Toyota dealership feel like home. What's more, the members of our staff care about each other and you'll get the benefit of that positive environment.
We believe the best way to provide unparalleled customer service is to live with a servant's hearts and selfless conduct. By taking a proactive approach in our work habits, we can help prevent unnecessary problems. You can expect a responsive and helpful attitude from every member of our staff. In addition, we will collaborate with our associates to serve you as a collective team so that every request will be fulfilled quickly and courteously.
Every member of our staff avoids applying any pressure when we provide automotive guidance to our customers. It might not be a popular concept, but Principle Toyota of Hernando pledges to always speak the truth. That's a reflection of how much we value integrity. By upholding high moral standards, keeping each other accountable and honoring our commitments, we want to give you an ownership experience you'll value for life.
The automotive environment is changing constantly so we adapt in each moment and work to be our best no matter what happens. We have a passionate desire to learn and continually improve and that sets us apart with higher standards than other dealerships. We understand our customers in northern Mississippi have high expectations. That's why we put a high priority on deliverables and set each of our colleagues up for success.
You'll sense our infectious enthusiasm the moment you walk in the door and that continually attracts more drivers from Memphis and Mississippi to our dealership. Our customers know we deliver a car shopping and service experience that's truly unique. We are a new Toyota dealer near Southaven MS that's committed to going the extra mile and doing the right thing.
As a member of our community, we want you to be comfortable with choosing Principle Auto. We understand purchasing a vehicle is a big decision, so to reduce any concerns, we provide a three-day vehicle exchange policy. Our vehicle exchange policy is for cars purchased within three days with less than 200 miles after your purchase except for vehicles purchased through our Value Direct Program. And when you continue servicing with us for your parts, service and body shop needs, every repair comes with a minimum of a one-year parts or 12,000 miles warranty*.
To us, you are much more than just a customer. You and your vehicle are an extension of our family, and we will treat you as a member of our family. We offer a personalized experience to ensure that you feel valued and at ease with us. You can count on straightforward communication to evaluate your needs and help you figure out the best options for you and your vehicle.
It is important to us that you can get going with the rest of your day without any unnecessary delays, which is why our knowledgeable and highly trained associates will get you in and out quickly. We offer alternative transportation to get you where you need to go. We also offer a pickup and delivery service to make things as convenient as possible for you. Calls get answered in two or fewer rings, oil changes take an hour or less, and our well-stocked inventory of factory parts means less waiting for you. We do our best to meet your time expectations, and once you have selected your vehicle, you can purchase your car in an hour or less. Our innovative technology cuts down on paperwork, and our online purchasing and online service scheduling tools are available to accommodate your schedule, not the other way around.
We are passionate about what we do, and we believe that translates to an exceptional experience for our guests. Our goal is to be easy to do business with, as we always follow through on what we promise. We work to keep you well informed before making any crucial decisions, and we welcome your questions and are ready to answer them in a pressure-free environment. We continually train our master technicians for each of our brands to handle whatever concerns may present themselves. Through a combination of exceptional value and our dedication to providing world-class service, we always aim to provide our customers with a great experience.
*See Store for Details.
Monday | 8:30 AM - 7:30 PM |
Tuesday | 8:30 AM - 7:30 PM |
Wednesday | 8:30 AM - 7:30 PM |
Thursday | 8:30 AM - 7:30 PM |
Friday | 8:30 AM - 7:30 PM |
Saturday | 8:30 AM - 7 PM |
Sunday | Closed |
Monday | 7 AM - 6 PM |
Tuesday | 7 AM - 6 PM |
Wednesday | 7 AM - 6 PM |
Thursday | 7 AM - 6 PM |
Friday | 7 AM - 6 PM |
Saturday | 7 AM - 3 PM |
Sunday | Closed |
Monday | 7 AM - 6 PM |
Tuesday | 7 AM - 6 PM |
Wednesday | 7 AM - 6 PM |
Thursday | 7 AM - 6 PM |
Friday | 7 AM - 6 PM |
Saturday | 7 AM - 3 PM |
Sunday | Closed |
Monday | 7 AM - 6 PM |
Tuesday | 7 AM - 6 PM |
Wednesday | 7 AM - 6 PM |
Thursday | 7 AM - 6 PM |
Friday | 7 AM - 6 PM |
Saturday | 7 AM - 3 PM |
Sunday | Closed |